Refund and Returns Policy

Refund Policy:

Thank you for choosing Beaming Badger for your shopping needs. We appreciate your support and are committed to providing you with quality products and excellent service. Please review our refund policy below:

  1. Non-Personalized Items:
    • We offer a full refund for non-personalized items returned within 30 days of the purchase date.
    • Items must be returned in their original condition, unused, and with all original packaging intact.
    • Refunds will be issued to the original method of payment.
  2. Personalized Items:
    • Please note that personalized items are custom-made to your specifications and are therefore non-refundable.
    • Returns or exchanges for personalized items will not be accepted unless there is a defect in craftsmanship or an error on our part.
    • Any mistakes made during the personalization process due to incorrect information provided by the customer will not be eligible for a refund or exchange.
  3. Defective or Damaged Items:
    • If you receive a defective or damaged item, please notify us within 30 days of receiving your order.
    • We will replace the item at no additional cost or issue a refund if a replacement is not available.
  4. Refund Process:
    • To request a refund or exchange, please contact our customer service team at [customer service email or phone number] within 30 days of the purchase date, providing your order details and reason for return.
    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
    • If approved, your refund will be processed, and a credit will be applied to your original method of payment within [number of days].
  5. Exceptions:
    • Sale or clearance items are non-refundable and cannot be returned.
    • Gift cards are non-refundable.

Please ensure to review your order carefully before finalizing it, especially when personalizing items. If you have any questions or concerns about our refund policy, please don’t hesitate to contact us for assistance.

Beaming Badger reserves the right to modify this refund policy at any time without prior notice.